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Who should attend?
Our Train the Trainer program is ideal for organizations who are looking to develop and train their internal team. Most often they have a sold grasp of the content, yet they struggle with engaging their audience, inviting participation and reinforcing the learning through creative, relevant and timely application.
Follow a framework that is tried and tested, audience focused and tailored to their individual learning styles while supporting the adult principles of learning.
K2 offers provides three options for this service:
K2' offers In person training sessions whiles safely protocols are in place and the number of participants are compliant with recommendations.
Our program provides a hands on, tailored experience with industry applications and activities that can be applied immediately following the session.
Independent Online learning - Consume our bite sized learning modules from your phone, tablet or PC. This unique experience is coupled with online coaching from your manager, to reinforce learnings and increase accountability after each module. This tailored engagement supports individualized coaching goals and improves sales performance.
We meet you where you're at. K2 offers live virtual webinars for all our sales training courses.
Our participants leave with a customized, engaging experience through online collaboration exercises in smaller break out rooms for role play, handling difficult conversations, understanding objections etc.
K2's Train the Trainer course develops not only the confidence to lead an effective in person or virtual training program, also the knowledge and skills required to support and model the required behaviour of an experienced trainer.
Create a framework to follow for your next training session, incorporating best practices as well as adult principles of learning. Strike a balance to deliver content with passion and enthusiasm, provide ample opportunities to apply the knowledge using relevant activities, encourage and provide regular feedback. This sequence improves self awareness and invites participants to see areas for improvement as well as celebrate their accomplishments.
Some topics covered are: time management, classroom set up, presentation skills, Facilitation skills, promote learner participation and collaboration. Create healthy group dynamics to support learning, demonstrate active listening, interpreting non verbal cues, handle problem learners.
Develop facilitation skills: Ensure you are attracting and hiring the right talent for your organization. Work through assessment.
Refine presentation skills: Becoming more self aware and shifting your mindset to become more relatable to your team. Assess the emotions of your team, manage them to cultivate the culture you desire and improve the team dynamics.
Master Instructional skills: How you perceive yourself vs how you are perceived by others
Creating your style : Taking in all the information is critical, making it your own is equally important. Create an authentic, personal connection with your audience- speak your why and weave the techniques throughout in an organic way.
Incorporate Adult principles of Learning: Developed in the 70's, they still ring true today. Knowing how adults learn helps us cater to their requirements, maximize experiential learning and providing a transformative outcome
How can you excite your learners so they have the zest for learning as much as you do? Understand what is fuelling your passion,
the bigger, more meanigful picture, what does it represent? What does success look like at the end of the course. Learning is
a journey, it is continuous, it is our job to keep the passion and enthusiasm alive and transferable.
As a facilitator your role is to deliver content where required and allow the session to flow organically. Encourage participation, group dialogue, share different perspectives, challenge each others ideas and step in when needed. Create a safe environment and invite the participants to try out new ideas, explore their curiosity and evaluate their own learning while moving towards their goals.
Most people have a preferred learning style, this is personal however some content warrants specific delivery styles to support the desired outcomes. Introduce the various delivery styles and allow participants to see what best aligns with them and their objective.
Observe learnerss who naturally like to work alone and those who feel comfortable in a group, invite them to try different learning models.
Learn tactics to understand behaviour and select the best way to influence
Pair participants with those who can support them in their learning journey
Provide consistent constructive feedback
Effective classroom set up provides better control as a facilitator and supports the best learning experience and outcomes for the group. Design is based on size of group, required interaction for group learnings, breakouts and to manage difficult learners, if need be. You have the freedom and flexibility to change the room set up as needed as well as to add variation throughout the day to improve conversations, refresh stale energy and manage the classroom dynamics.
Maximize learning with available resources flip chart, white boards, video
Create small virtual breakout rooms to have deeper discussions, share opinions and compete group activities
Segment room in to areas to provide specific space for specific tasks
Table and chair set up to minimize distractions and maximize participation and collaboration
As a facilitator, you must model the, presentation skills, engagement and behaviours that you expect of the participants. Manage your own nerves, language, pace, poise to demonstrate your expertise.
Through practice you can confidently lead by example.Maximize the learning experience and transfer your confidence to your future trainers.
Deliver content clearly and concisely. Check for understanding. Take the "I do, you do" approach. Share content then invite group to complete one thing at a time and avoid overwhelm. Their response determines the clarity of your message.
Structure your communication in a way that is easy for your audience to understand, verbal and non verbal
Incorporate story telling in to your delivery, awaken their emotions and share your "why"
Paint a clear picture in their eye, allow them to vividly see your message
Practice active listening, ensure they feel heard to best support their growth
Set clear expectations, keep your communication simple- easy to understand and implement
35% of communication represents your tone. Inflections, pausing, pace, articulation all influence the level of engagement and meaning behind your message. Hold your audiences attention by managing your vocal expertise. In virtual training, we need to rely more on tone as our body language isn't as prominent as in face to face settings.
Preparation techniques, warm up your vocal cords for a full day of delivery
Ensure your tone is inviting, approachable yet confident
Master the art and science of storytelling, introduce tone, inflection, pace
Pause. Pause for effect, build suspense before or after delivering a bold statement
A successfully delivered program/ meeting is defined by your level of clarity as a facilitator. Are your instructions clear? Are you explaining the why behind your ask, gain consensus of the group to change or try something different. Demonstrating with examples, personal stories, inviting group involvement by re-directing questions to the group and provide feedback and positive encouragement all while supporting adult principles of learning.
Create an inclusive environment, invite involvement, collaboration and share new group ideas through various types of discussion, avoid the same person monopolizing the conversation. Leverage different points of view, perspectives, opinions based on size, learning styles, objectives and experience level of the group.
Group Brain storming session
Large group Discussion
Smaller sub groups within large group
Peer learning in pairs or small groups virtual/live break out rooms
As a facilitator are you clear in your mind what you want to convey to your audience? Language is important and less is more, use simple easy to understand action oriented words.
Group understanding of overall goal, individual and group role clarity
Practice active listening - increase connection and meet participant needs
Understand spoken and unspoken cues, read body language
How much is too much, stick to the "need to know"
Self awareness and self assessment are important, however feedback from the facilitator as well as the peers is critical to support continuous learning. Encourage self reflection after an exercise or after the course- what they did well? what they would do differently?
How to deliver feedback in an honest, constructive and respectful manner, to support the learning and promote vulnerability to try on new ways of thinking.
Gaining permission to offer feedback
Align feedback with mindset, mood- are you in the right head space to focus on the other person?
Consistency is key- Regular feedback, not just with the wins and losses
Is it constructive? Is there learnings build in or is it damaging to their confidence?
Feedback framework, deliver in 2-3's- start with positive, needs improvement, end with positive
Browse our list of most frequently asked questions about our sales training programs. And if your question isn't answered below, please contact us. We'd love to hear from you.
We support either option. We are happy to train a team within an organization in person or virtually. We also offer open sessions where individuals can sign up and attend on their own.
Application of knowledge is a large part of our programs. To be effective we need to know you not only understand the content but can apply to a diverse audience in different settings. Our program provides ample opportunity to create lesson plans, deliver content, provide feedback, lead group discussions, conduct Q&A both in person and live. Both participant and our instructors provide feedback for you, in addition we video tape some of the live session for your own review.
We work with all virtual platforms to support your learning needs. We want to ensure you are comfortable on your own platform so the technology is secondary and you can focus on the content and engaging your audience