2-day course/ Virtual live

Overview

Who should attend?

Our Train the Trainer program is ideal for organizations who are looking to develop and train their internal team. Most often they have a sold grasp of the content, yet they struggle with engaging their audience, inviting participation and reinforcing the learning through creative, relevant and timely application.
Follow a framework that is tried and tested, audience focused and tailored to their individual learning styles while supporting the adult principles of learning.

get started

Here's what's included:

Our Train the trainer course covers many dimensions of a training workshop. Our modules are categorized as follows:

Develop your Facilitation skills
Refine your Presentation skills
Master your Instructional skills
Staying ahead of the competition

K2 offers provides three options for this service:

in person

K2' offers In person training sessions whiles safely protocols are in place and the number of participants are compliant with recommendations.
Our program provides a  hands on, tailored experience with industry applications and activities that can be applied immediately following the session.

masterclass- Coming Soon

Independent Online learning - Consume our bite sized learning modules from your phone, tablet or PC. This unique experience is coupled with online coaching from your manager, to reinforce learnings and increase accountability after each module. This tailored engagement  supports individualized coaching goals and improves sales performance.

live webinar

We  meet you where you're at. K2 offers live virtual webinars for all our sales training courses.
Our participants leave with a customized, engaging experience through online collaboration exercises in smaller break out rooms for role play, handling difficult conversations, understanding objections etc.

Learning objectives

K2's Train the Trainer course develops  not only the confidence to lead an effective in person or virtual training program, also the knowledge and skills required to support and model the required behaviour of an experienced trainer.
Create a framework to follow for your next training session, incorporating best practices as well as adult principles of learning. Strike a balance to deliver content with passion and enthusiasm, provide ample opportunities to apply the knowledge using relevant activities, encourage and provide regular feedback. This sequence  improves self awareness and invites participants to see areas for improvement as well as celebrate their accomplishments.
Some topics covered are: time management, classroom set up, presentation skills, Facilitation skills, promote learner participation and collaboration. Create healthy group dynamics to support learning, demonstrate active listening, interpreting non verbal cues, handle problem learners.

Develop facilitation skills: Ensure you are attracting and hiring the right talent for your organization. Work through assessment.

Refine presentation skills: Becoming more self aware and shifting your mindset to become more relatable to your team. Assess the emotions of your team, manage them to cultivate the culture you desire and improve the team dynamics.

Master Instructional skills: How you perceive yourself vs how you are perceived by others

Creating your style : Taking in all the information is critical, making it your own is equally important. Create an authentic, personal connection with your audience-  speak your why and weave the techniques throughout in an organic way.

Incorporate Adult principles of Learning: Developed in the 70's, they still ring true today. Knowing how adults learn helps us cater to their requirements, maximize experiential learning and providing a transformative outcome

Transfer your enthusiasm for Training

How can you excite your learners so they have the zest for learning as much as you do? Understand what is fuelling your passion,
the bigger, more meanigful picture, what does it represent? What does success look like at the end of the course. Learning is
a journey, it is continuous, it is our job to keep the passion and enthusiasm alive and transferable.

Facilitation Skills

As a facilitator your role is to deliver content where required and allow the session to flow organically. Encourage participation, group dialogue, share different perspectives, challenge each others ideas and step in when needed. Create a safe environment and invite the participants to try out new ideas, explore their curiosity and evaluate their own learning while moving towards their goals.

Learning Styles

Most people have a preferred learning style, this is personal however some content warrants specific delivery styles to support the desired outcomes. Introduce the various delivery styles and allow participants to see what best aligns with them and their objective.

Observe learnerss who naturally like to work alone and those who feel comfortable in a group, invite them to try different learning models.

Learn tactics to understand behaviour and select the best way to influence

Pair participants with those who can support them in their learning journey

Provide consistent constructive feedback

Setting up and managing the room (In person / Virtual)

Effective classroom set up  provides better control as a facilitator and supports the best learning experience and outcomes for the group. Design is  based on size of group, required interaction for group learnings, breakouts and to manage difficult learners, if need be. You have the freedom and flexibility to change the room set up as needed as well as to add variation throughout the day to improve conversations, refresh stale energy and manage the classroom dynamics.

Maximize learning with available resources flip chart, white boards, video

Create small virtual breakout rooms to have deeper discussions, share opinions and compete group activities

Segment room in to areas to provide specific space for specific tasks

Table and chair set up to minimize distractions and maximize participation and collaboration

Presentation Skills

As a facilitator, you must model the, presentation skills, engagement and behaviours that you  expect of the participants. Manage your own nerves, language, pace, poise to demonstrate your expertise.
Through practice you can confidently  lead by example.Maximize the learning experience and transfer your confidence to your future trainers.

Mastering Communication

Deliver content clearly and concisely. Check for understanding. Take the "I do, you do" approach. Share content then invite group to complete one thing at a time and avoid overwhelm. Their response determines the clarity of your message.

Structure your communication in a way that is easy for your audience to understand, verbal and non verbal

Incorporate story telling in to your delivery, awaken their emotions and share your "why"

Paint a clear picture in their eye, allow them to vividly see your message

Practice active listening, ensure they feel heard  to best support their growth

Set clear expectations, keep your communication simple-  easy to understand and implement

Managing vocal

35% of communication represents your tone. Inflections, pausing, pace, articulation all influence the level of engagement and meaning behind your message. Hold your audiences attention by managing your vocal expertise. In virtual training, we need to rely more  on tone as our body language isn't as prominent as in face to face settings.

Preparation techniques, warm up your vocal cords for a full day of delivery

Ensure your tone is inviting, approachable yet confident

Master the art and science of storytelling, introduce tone, inflection, pace

Pause. Pause for effect, build suspense before or after delivering a bold statement

Instructional Skills

A successfully delivered program/ meeting is defined by your level of clarity as a facilitator. Are your instructions clear? Are you explaining the why behind your ask, gain consensus of the group to change or try something different. Demonstrating with examples, personal stories, inviting group involvement by re-directing questions to the group and provide feedback and positive encouragement all while supporting adult principles of learning.

Discussion

Create an inclusive environment, invite involvement, collaboration and share new group ideas through various types of discussion, avoid the same person monopolizing the conversation. Leverage different points of view, perspectives, opinions based on size, learning styles, objectives and experience level of the group.

Group Brain storming session

Large group Discussion

Smaller sub groups within large group

Peer learning in pairs or small groups virtual/live break out rooms

Mastering communication

As a facilitator are you clear in your mind what you want to convey to your audience? Language is important and less is more, use simple easy to understand action oriented words.

Group understanding of overall goal, individual and group role clarity

Practice active listening - increase connection and meet participant needs

Understand spoken and unspoken cues, read body language

How much is too much, stick to the "need to know"

Providing Feedback

Self awareness and self assessment are important, however feedback from the facilitator as well as the peers is critical to support continuous learning. Encourage self reflection after an exercise or after the course- what they did well? what they would do differently?
How to deliver feedback in an honest, constructive and respectful manner, to support the learning and promote vulnerability to try on new ways of thinking.

Gaining permission to offer feedback

Align feedback with mindset, mood- are you in the right head space to focus on the other person?

Consistency is key- Regular feedback, not just with the wins and losses

Is it constructive? Is there learnings build in or is it damaging to their confidence?

Feedback framework, deliver in 2-3's- start with positive, needs improvement, end with positive

Frequently asked questions

Browse our list of most frequently asked questions about our sales training programs. And if your question isn't answered below, please contact us. We'd love to hear from you.

Can I sign up as an individual or does my whole team need to sign up together?

We support either option. We are happy to train a team within an organization in person or virtually. We also offer open sessions where individuals can sign up and attend on their own.

What type of practice do I get in this program? Theory is good but I want the hands on experience?

Application of knowledge is a large part of our programs. To be effective we need to know you not only understand the content but can apply to a diverse audience in different settings. Our program provides ample opportunity to create lesson plans, deliver content, provide feedback,  lead group discussions, conduct Q&A both in person and live. Both participant and our instructors provide feedback for you, in addition we video tape some of the live session for your own review.

Our company only uses Microsoft Teams, can you support this platform?

We work with all virtual platforms to support your learning needs. We want to ensure you are comfortable on your own platform so the technology is secondary and you can focus on the content and engaging your audience

Ready to get started?

We encourage you to take the first step towards change.
There are so many areas of business out of our control, yet we continue to invest in them and hope for a different outcome. What about your people? You have control over them and their development pathway. The ability to build a positive learning culture, improve their level of confidence and increase bottom line revenue.
Invest in them. Hone their sales skills to  attract your most ideal clients, gain the required commitments through  discovery, engage authentically  and create an enjoyable repeatable experience for your clients.
Reach out to us today for a complimentary call.
Let us sharpen your skills and change your outcome.

book your free consultation