Using lean methodologies, gap analysis and stakeholder interviews we assess and value stream map your current process. This gives us a “You are here“mark on our roadmap of continuous improvement and alignment with your customer’s buying process.
Following this we review the identified areas of improvement and prioritize based on revenue, timing and alignment with corporate objectives. This activity removes waste from the process and improves value for your organization and from the customer perspective. Redundant non revenue generating steps that provide no value de-motivate your sales team are removed from the process. Engaging the sales team as part of the improvement process excites them and improves performance and ownership.
From there we design a custom training program using your real life customer situations. The application techniques are relevant, performance based and ensure the newly acquired skills can be applied immediately. This provides your team with the confidence they need to impact and move the sale forward with each interaction.
The control phase ensures your team’s progress is sustained. This is a critical step that is sometimes overlooked. When we leave the classroom, the training is not over. We continue to support you post-training with micro eLearning modules provide virtual training options and continuous follow up.
We track and measure your progress to ensure the training sticks. Our post training support is equally important as the training itself. We work with you to create measurable outcomes that will support your team performance and benefit your customers for years to come.
One On One Consulting
Customized Training Programs
Key Note Speaking
We collaborate with company leadership to implement a 4 step process designed to deliver the maximum return on your investment.
Our programs are eligible for funding from the Canadian Government Job Grant, see link below.
The grant will subsidize up to two thirds of the training costs of your organizations certified training needs. Up to a maximum of $10K funding per person or $300,000 funding per company, whichever limit is reached first. The full amount is to be paid initially by the company. Upon successful completion of the program or course the funds will be rebated back accordingly.